AI Xens Strategic AI Implementation Consulting
This policy covers all business domains: www.aixens.com www.aixens.ai www.aixens.io
Effective Date: September 13, 2025
Last Updated: September 1, 2025
AI Xens ("we," "our," or "us") is committed to protecting the privacy and personal information of our clients, website visitors, and business partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.
As a strategic AI implementation consulting firm based in Ontario, Canada, we understand the importance of data privacy in the digital age and are committed to maintaining the highest standards of privacy protection.
Email: contact@aixens.com
Phone: 416-906-0144 (voice mail accepted)
General Email: hello@aixens.com
AI Xens Management Team
Our privacy practices are built upon the ten Fair Information Principles outlined in PIPEDA:
AI Xens is responsible for personal information under our control and has designated Privacy Management accountable for our compliance with privacy principles.
We identify the purposes for which personal information is collected at or before the time of collection, including:
We obtain meaningful consent for the collection, use, and disclosure of personal information. Consent may be express or implied and can be withdrawn at any time, subject to legal or contractual restrictions.
We limit the collection of personal information to that which is necessary for the identified purposes and collect information by fair and lawful means.
Personal information is used and disclosed only for the purposes for which it was collected, except with consent or as required by law. We retain information only as long as necessary to fulfill the identified purposes.
We strive to ensure that personal information is accurate, complete, and up-to-date as necessary for the purposes for which it is used.
We protect personal information with security safeguards appropriate to the sensitivity of the information, including physical, organizational, and technological measures.
We make information about our privacy policies and practices readily available through this Privacy Policy and our website.
Upon request, we provide individuals with access to their personal information and information about how it has been used and disclosed.
Individuals may challenge our compliance with privacy principles through our complaint process outlined below.
We collect personal information that you provide directly to us, including:
When you visit our website, we may automatically collect:
We may receive information about you from:
Data Accuracy Obligation: You are responsible for ensuring that all personal and contact information you provide to AI Xens is accurate, complete, and current. We rely on the information you provide to deliver our Services, communicate important notices, and fulfill our legal obligations.
Limitation of Liability: AI Xens is not liable for any loss, damage, or miscommunication that may occur as a result of your failure to provide or maintain accurate information. It is your responsibility to review and update your information in your account settings as needed.
Acknowledgment: By using our Services, you acknowledge that we will use the information you have provided as the basis for all communications and service delivery, and that maintaining accurate information is essential for the proper functioning of our professional relationship.
We use personal information for the following purposes:
We may disclose personal information in the following circumstances:
We do not sell, rent, or trade personal information to third parties for their independent use.
We implement appropriate technical, physical, and organizational security measures to protect personal information against unauthorized access, use, disclosure, alteration, or destruction, including:
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal requirements, resolve disputes, and enforce our agreements. Specific retention periods include:
In the event of a data breach that poses a real risk of significant harm, we will:
You have the right to request access to the personal information we hold about you, including:
You may request correction of any inaccurate or incomplete personal information we hold about you. We will make reasonable efforts to correct the information and notify third parties who received the incorrect information.
You may withdraw your consent for the collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions. This may affect our ability to provide certain services.
You may opt out of marketing communications at any time by:
To exercise any of these rights, please contact our Privacy Management using the contact information provided below. We will respond to your request within 30 days and may require verification of your identity.
Your personal information is primarily stored and processed in Canada. However, some of our service providers may be located outside of Canada, including the United States. When we transfer personal information outside of Canada, we ensure appropriate safeguards are in place to protect your privacy rights.
By using our services, you consent to the transfer of your personal information to these locations for the purposes described in this Privacy Policy.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.
If you have concerns about our privacy practices, please contact our Privacy Management first. We will:
If you are not satisfied with our response to your privacy complaint, you may file a complaint with:
Office of the Privacy Commissioner of Canada
Website: www.priv.gc.ca
Toll Free: 1-800-282-1376
Email: info@priv.gc.ca
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. We will post the updated policy on our website and indicate the effective date of the changes.
For material changes that may affect how we use your personal information, we will provide additional notice and may seek your consent where required by law.
AI Xens Strategic AI Implementation Consulting
Email: contact@aixens.com
Phone: 416-906-0144 (voice mail accepted)
General Email: hello@aixens.com
AI Xens Management Team
For general inquiries about our AI consulting services, please contact us at hello@aixens.com or visit our main website at aixens.com.